Mind Your Business | Angela Black
Mind Your Business
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5m 49s
After witnessing one too many promising start-ups fail due to poor customer service, Angela Black knew there was an unfilled need. Transitioning out of the corporate world, Angela went to work, arming small businesses with the frameworks to master the customer experience. Calling herself the Customer Experience Queen, she instills comprehensive systems for every scenario - from standardized policies to crisis aversion plans. She believes with compassion-first service, no company should crumble from fixable oversights. Angela gives entrepreneurs the tools to earn customer loyalty and sustainability through service exceeding expectations.
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