How to Dominate in Customer Service with Angela Black
The Traffic Sales and Profit Show
•
36m
Is your poor customer service costing you? Most people are willing to pay more for a positive buying experience. If you don’t have a reputation for good customer service it only takes one negative interaction to lose a lifelong client and with them a lifetime of business. Today’s guest is Angela Black, owner of Client Relations Consultants, where she helps businesses increase profit by improving customer service.
With bad customer service becoming the norm you have the opportunity to differentiate yourself by providing an elevated experience. Simple gestures aren't expensive but they quickly build rapport with customers and act as free marketing. In this episode, Angela teaches you that sales is a function of customer service and how you can use rapport to increase profits.
Up Next in The Traffic Sales and Profit Show
-
Why Risk is the Biggest Secret to Suc...
Are you prepared to take the risks necessary to grow your business? Exponential growth does not come from conservative action. In order to expand your business and yourself, you need to increase your risk tolerance. Today, Lamar and Ronnie Tyler reveal just how much they put on the line to get ...
-
Find Your Purpose in Business with Da...
Are you suffering from imposter syndrome? Being emotional about your progress only inhibits you from success, so make the choice to leave those useless emotions behind! Today’s guest is Mr. CEO mindset himself, Dante Stephens! He is sharing how you can get out of your own way to build the confide...
-
Using Real Estate to Build Wealth Des...
Are you determined to grow your wealth but can’t maintain it? Today’s guest is Terrica Lynn Smith, she is teaching you how to master the real estate game and manage your money once you’ve earned it. You can increase your income but if you’re wasting your money on instant gratification, you’re le...
